Frequently Asked Questions

  • Yes we sure do. Please contact our Event team here to discuss your needs.


  • Here's a bit of information on how this works:

    Pricing:

    All prices are exclusive of Goods and Services Tax (GST).

    Booking and Payment:

    A deposit equal to either the Venue Hire fee or 25% of the total invoice, whichever is higher, is required to secure the date. Payment plans are available upon request.

    Event Confirmation:

    Final details—including guest numbers, menu selections, dietary requirements, and beverages—must be confirmed at least two weeks before the event.

    Final Payment:

    The remaining balance is due seven days prior to the event.

    Security Deposit:

    A refundable bond of $1,000 is required. It will be refunded within seven days after the event, provided there are no damages or extra charges.

    Staffing and Additional Charges:

    Staffing hours are billed based on actual hours worked. Any additional hours will incur extra charges.

    Breakages and damages during the event will be billed after the event.

  • Just to clarify what OKAHU provides for your event, we take care of food, beverages, staffing, audiovisual equipment, speciality lighting, ceiling drapery and the basic furniture setup, all as outlined in our Pricing Guide here.

    Beyond these provisions, you are welcome to bring in any external suppliers you prefer to work with to further customize your event, such as:

    - Stylist/Decorator

    - Photographer/Videographer

    - DJ

    - Band

    - Performance Artist

    - Cake Artist

    All external suppliers must be approved by the venue in advance, and key details regarding their services must be shared prior to the event.

    For any suppliers you do choose to bring in, please note that they can begin setting up at 9:00 AM on the day of your event, and their materials must be removed once your event concludes. It's important to communicate these timeframes clearly when you are coordinating with your chosen suppliers.

  • We appreciate your enthusiasm for live music, and we are pleased to accommodate gatherings until 3 AM without concerns regarding noise levels.

    However, as a licensed establishment, we are obligated to comply with the Auckland Council's designated volume limits.

    We reserve the right to request the reduction or cessation of music should it exceed acceptable levels.

  • Your booking period begins at 9 AM on the day of your event, ending at 3 AM the following day.

    This timeframe allows for the venue to be thoroughly cleared and cleaned following any event held the previous day.

  • All items brought into the venue by you or your contractors must be removed by the same evening.

  • All Music and Bar service ends at 3 AM.

  • The cleaning of the venue to an acceptable standard is included in the hire fee. Our team will manage waste and recycling throughout the duration of your event.

    For setup and packdown, bins are provided on-site, and we kindly ask that all waste be disposed of at the conclusion of your event.

  • No decorations are to be hung from the ceilings or walls.

    Custom installations will be considered on a case-by-case basis, with additional fees likely to apply.

    In-house audio-visual equipment, specialty lighting, and ceiling drapery are provided exclusively by the venue. External vendors are not permitted.

    Due to ceiling restrictions, fairy light installations are not allowed within the venue.

  • Yes, provided they are placed in appropriate candle holders, such as glass votives.

  • Our in-house top spec sound system provides music throughout the venue, offering a Wireless Mic, iPad for Music Streaming, XLR DJ Plug In, 12W 18" Sub

    For more elaborate events, such as parties requiring DJs or live music, additional PA equipment will be necessary at the hirer's expense. This equipment can be supplied by us at a price determined upon application, or you are welcome to arrange for your own vendor to provide the necessary goods.