Frequently Asked Questions

Yes we sure can. Please contact our Event team here to discuss your needs.

Here's a bit of information on how this works:

To secure your event date, the full venue hire fee is required. The remaining balance of the invoice, along with your final guest count and menu selections, is due 14 days before the event. Please note that if your guest numbers decrease after this point, we are unable to offer refunds.

On the day of your event, we can typically accommodate a small increase of up to 5 additional guests, and their attendance will be charged at the per-person rate after the event.

However, due to the bespoke nature of our food, beverage, and staffing arrangements, we aren't able to accommodate large increases in guest numbers (such as 20-30 or more) on the day.

Just to clarify what OKAHU provides for your event, we take care of food, beverages, staffing, audiovisual equipment, and the basic furniture setup, all as outlined in our Pricing Guide here.

Beyond these provisions, you are welcome to bring in any external suppliers you prefer to work with to further customize your event.

For any suppliers you do choose to bring in, please note that they can begin setting up at 9:00 AM on the day of your event, and their materials must be removed once your event concludes. It's important to communicate these timeframes clearly when you are coordinating with your chosen suppliers.

We appreciate your enthusiasm for live music, and we are pleased to accommodate gatherings until 3 AM without concerns regarding noise levels.

However, as a licensed establishment, we are obligated to comply with the Auckland Council's designated volume limits.

We reserve the right to request the reduction or cessation of music should it exceed acceptable levels.

Your booking period begins at 9 AM on the day of your event, ending at 3 AM the following day.

This timeframe allows for the venue to be thoroughly cleared and cleaned following any event held the previous day. In certain circumstances, early or late access may be arranged and can be discussed with our Event team during the booking process.

Please note that additional Venue Hire fees will apply.

All items brought into the venue by you or your contractors must be removed by the same evening.

All Music and Bar service ends at 3 AM.

The cleaning of the venue to an acceptable standard is included in the hire fee. Our team will manage waste and recycling throughout the duration of your event.

For setup and packdown, bins are provided on-site, and we kindly ask that all waste be disposed of at the conclusion of your event.

Yes, you are welcome to use the existing fixing points located throughout the venue.

We kindly ask that you use BlueTack to adhere any signs or similar items to the walls, as tape and 3M hooks are not permitted for securing décor.

Yes, provided they are placed in appropriate candle holders, such as glass votives.

Our in-house sound system provides music throughout the venue, offering house and ambient tracks, along with a wireless microphone available for speeches.

For more elaborate events, such as parties requiring DJs or live music, additional PA equipment will be necessary at the hirer's expense. This equipment can be supplied by us at a price determined upon application, or you are welcome to arrange for your own vendor to provide the necessary goods.